About The Job As a member of the Ombudsman team, you will help us to listen attentively to the customer, in order to understand their particularities, especially in more complex cases, delivering practical and definitive solutions to their complaints and feedbacks. Your job will require collaboration between the Legal and CSE teams to ensure a customer journey based on excellence. What You'll Be Doing: Receiving, handling, monitoring and responding to customer demands; Interface with our custom…